All sales are final. We do not accept returns or offer refunds for change of mind or dissatisfaction with the product.
In the event that your item arrives damaged, we are committed to ensuring your satisfaction. Please notify us within 48 hours of receiving the damaged item by emailing a picture of the damaged product to info@sapphireparkmedical.com. Upon receipt of the image, we will promptly assess the damage and submit a claim for a refund on your behalf.
Please note that refunds for damaged items are subject to approval and may take up to 7-14 business days to process. We appreciate your cooperation and understanding.
For any further inquiries or assistance, please don’t hesitate to contact our team at info@sapphireparkmedical.com.